Tee Times
When booking tee times for groups of 1, 2, 3, 5, 6 players or more, golf courses reserve the right to group players into foursomes (4-balls), as is standard practice in Portugal. This grouping is at the discretion of the golf course and is beyond our control.
Handicap Certificates and Golf Attire
Most golf courses officially require players to present a valid handicap certificate. While it is advisable for all players to carry their certificates, some courses may allow players without certificates provided they can play to a handicap of 28 or below for men and 32 or below for women, maintain pace of play, and observe proper golf etiquette.
All players must wear appropriate golf attire and soft spikes. Players must also respect ongoing course maintenance and adhere to local etiquette rules. Failure to comply may result in being refused play without refund.
Weather / Rain Policy
If a course is unplayable due to weather, you must go to the course before your scheduled tee time to request a rain check to play on another day or inquire whether the course is willing to cancel the round at no cost.
If a cancellation at no cost is authorized by the course, AlgarveGolf.net will facilitate the refund process. Please note that rain checks and refunds are subject to the specific policies of each golf course and are not guaranteed by AlgarveGolf.net.
Cancellations, Amendments, and No-Shows
All cancellations or changes must be submitted in writing by email.
Each golf course, hotel, or transfer provider has its own cancellation and amendment policies. In general, cancellations made at least 30 days prior to the date of play may be eligible for a full refund. Refunds will only be processed if authorized by the relevant service provider.
No-shows or cancellation requests made outside of a hotel or course’s non-refundable period may not be eligible for any refund.
Golf Course Conditions
We regularly monitor and update golf course conditions, including known maintenance schedules. However, actual playing conditions may change without notice due to weather or operational needs. AlgarveGolf.net is not liable for any dissatisfaction resulting from standard maintenance procedures such as aeration, sanding, or drainage works, which are the responsibility of the golf course.
Equipment Rental Rates
AlgarveGolf.net makes every effort to provide accurate and up-to-date information regarding equipment rental rates (e.g., buggies, trolleys, clubs) at each golf course. However, all such rates are set by the individual courses and may change without prior notice. We cannot guarantee the availability or final cost of any rental equipment, and AlgarveGolf.net shall not be held responsible for discrepancies between listed and actual prices on the day of play.
Insurance
It is the responsibility of each client to secure adequate travel insurance. Coverage should include, but is not limited to:
Conduct and Behaviour
If, in the opinion of AlgarveGolf.net or any of its partners (such as a golf course, hotel, or transport provider), a client behaves in a way that causes danger, distress, damage, or serious annoyance to others or property, we reserve the right to immediately terminate the services provided without refund or compensation.
In such cases, the client will be liable for any additional costs or damages resulting from their conduct.
Liability of the Agency
AlgarveGolf.net acts solely as an agent between the client and third-party service providers (e.g., golf courses, hotels, transfer companies). While we take reasonable steps to ensure that all services meet expected standards and are accurately represented, we do not have direct control over these third parties and shall not be held liable for any of their actions or omissions.
All bookings are subject to the terms, conditions, and limitations of liability imposed by each third-party provider.
Legal Information
AlgarveGolf.net is a booking platform operated by Birdie Tee Times s.r.o., a licensed tour operator registered at Kpt. Nálepky 962/13, 779 00 Olomouc, Czech Republic, Company ID No. 21852839.
We operate in partnership with TeeTimes Golf Agency Lda., a licensed and bonded agency (License No. 1210) registered with the Portuguese Tourism Board. The company’s registered office is at Parque das Amendoeiras, 8125-419 Vilamoura, Portugal.
Complaints and Dispute Resolution
If you experience a problem during your trip, you must report it immediately to the relevant service provider (e.g., golf course, hotel, or transfer company) so that they have the opportunity to resolve the issue on-site.
If the issue remains unresolved, please contact AlgarveGolf.net so we can assist on your behalf. Failure to report the problem at the time may affect your right to compensation or redress.
If you are still not satisfied after your return, you may submit a formal complaint through the official Portuguese Complaints Book system at:
https://www.livroreclamacoes.pt
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